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This will be the first article in a series we will be running on the Web Hosting industry. Some of the areas that will be covered will include common deceptions, how to choose the "right host", how to avoid the many pitfalls, and wrapping up with promoting your new web site including Search Engine usage.
The time comes for many people when they decide that all those great sites they see are just begging for one more to be added, yours! You grab the HTML for Dummies book or some other resource (probably online) and you start learning the basics. Now you build your skills and create a page, but how do you get it on the Internet? Enter the Web Hosting professional! You need to find a Web Host, set up an account to get started with your Internet presence.
As if learning how to make a page wasn't difficult enough, now come the real challenges!
Now all your ideas, hopes and dreams are in the hands of people you don't know, and could very easily provide you with some of the worst experiences of your life.
Web Hosting is an unregulated business practice. There are no licenses needed, no permits, mercantile regulations or any other kinds of controls. As a result there is a tremendous amount of people that start up a web hosting business. Some start with good intents and some don't. The anonymity of the Internet protects the unscrupulous people from exposure. After all, to start a Web Hosting business all you need is a web site, means of accepting payments some of which can be provided for as low as $50.00 US (one time fee) and a monthly fee for the server. No experience required...
Whether you are getting your first website account or have been at it for years there are many pitfalls for you to avoid, and many commonly practiced methods of deception many of which are practiced by some of the biggest names in Web Hosting.
Overselling has to be the single largest deception to consumers that is commonly practiced. What this involves is taking a web server and packing as many accounts as possible with little regard to the amount of bandwidth/transfer that is available. A quick example would be something like this. A Host has a server that allows for 500 gigs of bandwidth/transfer. Let's say they are selling plans that will give a customer 10 gigs of bandwidth/transfer. To the average person this means that if they were to sell 50 accounts like this (50x10=500) that would be all they can sell.
Wrong!
The common practice is to see how much transfer is actually used. If those 50 accounts are only using 200 gigs collectively, then the Host continues to sell accounts. This means they are selling the bandwidth/transfer that you pay for to someone else! Now many Hosts will try and justify this practice by making claims that they can always buy more bandwidth/transfer before you need it but it's still your transfer they are selling to the other accounts. This practice of overselling can create a chain reaction on a server. Now there are more customers on the box, that means more support is needed, it means that more resources are being used and more problems can occur.
Now many Hosts try and keep their overselling practices from being exposed is by eliminating those people who actually do use all the bandwidth/transfer they are paying for by suspending their accounts for "excess resource usage". This is a claim that most hosts add to their TOS/AUP (Terms of Use/Acceptable Use Policy) that allows them to terminate accounts without notice. Almost impossible for a customer to prove otherwise, and in many cases the suspensions are unjustified.
For the consumer trying to discover if a Host is overselling is a very tough assignment. The Hosts that have this practice have more ways to justify this then you can imagine using claims like "Your transfer will always be there when you need it" and other misleading responses when you ask them questions concerning overselling.
There isn't a best way to discover if the Host your are contemplating is overselling. You can ask and see what type of answers you receive. You can check things like Support Forums and see how many people are registered and ask how many servers the Host has. None of which are very accurate methods to see if a Host is indeed overselling.
In the next few articles we will address some of the other issues related to choosing a reliable and honest Web Host. The last article we will have in this series will provide you with many suggestions that should greatly reduce the chances of picking the wrong Web Host.
Look for the next article coming soon! |
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Re: The Web Hosting Industry
(Score: 1)
by stephen2 on Jan 24, 2010 - 07:20 AM
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